Privacy Policy

Privacy and Cookies Policy

You do not need to provide any personal information to view this website.

This privacy policy sets out how Release Your Butterfly uses and protects any information that you provide when you use this website. RELEASE YOUR BUTTERFLY is committed to ensuring that your privacy is protected. RELEASE YOUR BUTTERFLY may alter this policy from time to time by updating this page, so please check regularly for any changes. This policy was updated on 31 July 2022.

Our Services 
Release Your Butterfly provides Crystal Therapy and Energy Therapy, Reflexology and Psychic Mediumship readings. We can be contacted through the contact form on this website; or via email: tricia@releaseyourbutterfly.co.uk, or phone 07437 210212

What information do we collect?
We may collect your name and contact information such as email address and address when you make an enquiry. We may collect other information such as your preferences and interests, and how you heard about us.

Non-personal and anonymous analytics data is also collected, via the third-party service, Google, to help us gather information about things including numbers of visitors. This is further explained in our cookies policy.

What we do with your information
We need the information you provide to understand your needs and respond to your enquiries or orders.

We do not store the personal information provided, beyond responding to an enquiry or order, unless you choose to undertake a course of treatments or request further information beyond your initial enquiry. Your details will be stored for six months as hard copies or electronically. We will delete this unless you have opted to be included on our mailing list (see below).

If you wish for your information to be deleted sooner than the timeline above, please contact us.

Your information will not be stored within the website or on any third-party databases. We do not provide personal information to third parties. We do not use your information for any other purpose than those listed above except as may be required by law.

We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998, and the Privacy and Electronic Communications (EC Directive) Regulations 2003 and the General Data Protection Regulation (GDPR) 2018.

Newsletter/Mailing List
RELEASE YOUR BUTTERFLY periodically sends out information on upcoming events and workshops. On our contact form you will be given the option to ‘opt in’ to be on this mailing list. You may also email us, requesting to be added to this list, or ask for your name to be added to the newsletter list by signing a sheet at workshops and fairs. If you do so, you will be deemed to have given consent for us to hold your name and email address indefinitely, on our mailing list, for the purposes of receiving our information.

You can opt out at any time by contacting us, and your details will be deleted from the mailing list.

If You Are Under 16 Years Old
If you are aged 16 years old or younger, please obtain parental/guardian permission before providing your details in our contact form or by email.

RequestYour rights
You may request any details of personal information we hold about you. There is no charge for this. Please contact us through the website form, or via email, if you would like a copy of any information held about you. We will aim to respond to your request within 30 days, and if we cannot do so we will let you know.

If you believe any information we are holding about you is incorrect or incomplete, please get in touch and we will correct any information found to be incorrect.

If you would like to have your information deleted, please let us know and we will remove it from our database, unless there is a contractual or lawful reason for us not to do so. If this is the case, we will let you know within 30 days.

Questions and Complaints
If you have a complaint, please contact us. If RELEASE YOUR BUTTERFLY cannot resolve your complaint, or you feel our response is inadequate, you can complain to the Information Commissioners Office at ico.org.uk.

Links to other websites
Our website may contain links to othe websites. We are not responsible for the protection and privacy of any information you provide while visiting other sites, and such sites are not governed by this privacy statement. 

Social Media
The RELEASE YOUR BUTTERFLY website includes a link to Facebook. All submissions, including personal information that you enter in social media applications may be used, stored, handled and disclosed in accordance with the privacy policies of the relevant application.

Cookies Policy
By visiting the Release Your Butterfly website you agree to the placement and use of cookies on your computer or mobile device, for analytical purposes, in accordance with the terms of this policy.

If you do not wish to accept cookies from this site you can disable these by modifying your web browser settings to disable cookies. 

How Does the Release Your Butterfly use Cookies?
RELEASE YOUR BUTTERFLY only uses cookies through Ionos, who are the website host. These cookies collect information about how a visitor uses our website, recognising their device and noting which pages are visited, and how often. They also compile information such as the number of visitors to our site. This information is anonymous and no personal information is collected.

This information helps us improve our website and web experience for our users.

To learn more, please visit Ionos website for an overview of Ionos Privacy Policy.